Terms of service


Last Updated: May 12, 2026

Welcome to GET A GRIP. These Terms of Service (“Terms”) govern your access to and use of the GET A GRIP website, products, services, subscriptions, content, and any related features operated by KMCH Ecommerce LLC, doing business as GET A GRIP (“GET A GRIP,” “Company,” “we,” “our,” or “us”).

By accessing our website or purchasing products from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

SECTION 1 — ELIGIBILITY & USE OF SERVICES

By using our Services, you confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction;
  • Any information you provide is accurate, current, and complete;
  • You will use our Services only for lawful purposes and in accordance with these Terms.

You are responsible for maintaining the confidentiality of your account information and for all activities occurring under your account.

SECTION 2 — HEALTH & SUPPLEMENT DISCLAIMER

GET A GRIP products are intended to support hydration, wellness, performance, and active lifestyles. However:

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Statements made on this website have not necessarily been evaluated by the U.S. Food and Drug Administration (FDA).
  • Results may vary from person to person.
  • You should consult your physician or healthcare provider before using any dietary supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

By purchasing our products, you acknowledge that you use them at your own discretion and risk.

SECTION 3 — PRODUCTS & AVAILABILITY

We strive to ensure all product descriptions, images, ingredient information, pricing, and availability are accurate. However, we do not guarantee that all information on the website is complete, current, or error-free.

We reserve the right to:

  • Modify or discontinue products at any time;
  • Limit product quantities;
  • Refuse or cancel orders at our discretion;
  • Correct pricing, inventory, or typographical errors without prior notice.

Product packaging and actual product appearance may vary slightly from website images.

SECTION 4 — ORDERS & PAYMENT

Submitting an order does not guarantee acceptance. We reserve the right to reject, cancel, or limit any order for any reason, including suspected fraud, unauthorized resale, pricing errors, or inventory limitations.

By placing an order, you agree that:

  • All payment information provided is accurate and authorized;
  • You are responsible for applicable taxes and shipping costs;
  • Purchases are for personal use only and not for unauthorized resale.

Orders cannot always be modified or canceled once submitted.

SECTION 5 — SUBSCRIPTIONS & RECURRING BILLING

If you enroll in a subscription or recurring delivery program, you authorize GET A GRIP to automatically charge your selected payment method at the recurring interval selected during checkout.

You may manage, pause, or cancel your subscription at any time before your next billing date through your customer account or by contacting us at:

support@getagripsupps.com

Failure to cancel before renewal may result in charges for the next subscription cycle.

SECTION 6 — SHIPPING & DELIVERY

Shipping times are estimates only and are not guaranteed.

GET A GRIP is not responsible for:

  • Carrier delays;
  • Lost or stolen packages after confirmed delivery;
  • Customs delays;
  • Incorrect shipping addresses submitted by customers;
  • Delivery interruptions caused by weather, natural disasters, or events outside our control.

Risk of loss transfers to the customer once the order is provided to the shipping carrier.

SECTION 7 — RETURNS & REFUNDS

All returns and refunds are governed by our Refund Policy.

We reserve the right to deny refund requests that:

  • Violate our refund policy;
  • Show evidence of abuse, excessive returns, or fraudulent activity;
  • Involve unauthorized resellers.

For return assistance, contact:
support@getagripsupps.com

SECTION 8 — INTELLECTUAL PROPERTY

All website content, including but not limited to:

  • Logos,
  • Branding,
  • Product names,
  • Graphics,
  • Videos,
  • Text,
  • Images,
  • Designs,
  • Marketing materials,
  • Formulas,
  • Downloads,
  • Social media content,

are the property of KMCH Ecommerce LLC and/or GET A GRIP and are protected by applicable intellectual property laws.

“GET A GRIP” and related branding are proprietary marks of KMCH Ecommerce LLC. Unauthorized use, reproduction, or distribution is strictly prohibited.

You may not:

  • Copy or reproduce website content;
  • Use our branding without permission;
  • Resell or exploit content for commercial purposes;
  • Reverse engineer or misuse website functionality.

SECTION 9 — USER CONTENT & REVIEWS

If you submit reviews, testimonials, comments, photos, videos, or other content (“User Content”), you grant GET A GRIP a perpetual, worldwide, royalty-free license to use, reproduce, publish, modify, display, and distribute such content for marketing or business purposes.

You represent that:

  • Your content is truthful and lawful;
  • You own or have permission to use submitted content;
  • Your content does not infringe on third-party rights.

We reserve the right to remove content at our discretion.

SECTION 10 — PROHIBITED USES

You agree not to:

  • Use the Services for unlawful purposes;
  • Attempt unauthorized access to our systems;
  • Distribute malware, spam, or malicious code;
  • Scrape or harvest website data;
  • Use bots, AI agents, automation, or software to interfere with website operations;
  • Violate intellectual property rights;
  • Engage in fraudulent or abusive purchasing behavior.

Violation of these Terms may result in account termination, canceled orders, and legal action.

SECTION 11 — THIRD-PARTY SERVICES

Our website may contain links to third-party websites, applications, payment processors, or services. We are not responsible for the content, policies, or practices of third parties.

Your interactions with third-party services are solely between you and the third party.

SECTION 12 — DISCLAIMER OF WARRANTIES

ALL PRODUCTS, SERVICES, AND WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GET A GRIP DISCLAIMS ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY,
  • FITNESS FOR A PARTICULAR PURPOSE,
  • NON-INFRINGEMENT,
  • ACCURACY OR RELIABILITY OF CONTENT,
  • UNINTERRUPTED WEBSITE ACCESS.

We do not guarantee specific health, fitness, hydration, athletic, or wellness results from use of our products.

SECTION 13 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, KMCH Ecommerce LLC, GET A GRIP, ITS OWNERS, EMPLOYEES, AFFILIATES, CONTRACTORS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM:

  • USE OF OUR PRODUCTS;
  • WEBSITE ACCESS OR INABILITY TO ACCESS;
  • PRODUCT MISUSE;
  • SHIPPING DELAYS;
  • LOSS OF DATA;
  • LOST PROFITS OR REVENUE;
  • PERSONAL INJURY OR ALLERGIC REACTIONS.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

SECTION 14 — INDEMNIFICATION

You agree to defend, indemnify, and hold harmless KMCH Ecommerce LLC and GET A GRIP from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your misuse of the Services;
  • Your violation of these Terms;
  • Your violation of any law or third-party rights.

SECTION 15 — PRIVACY

Your use of our Services is also governed by our Privacy Policy.

By using the Services, you consent to the collection and use of information as described in our Privacy Policy.

SECTION 16 — SMS & MOBILE MARKETING

By opting into our SMS or mobile messaging programs, you consent to receive recurring automated promotional and transactional text messages from GET A GRIP.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying:
STOP

For help, reply:
HELP

Consent to receive text messages is not a condition of purchase.

SECTION 17 — TERMINATION

We reserve the right to suspend or terminate access to our Services at any time and for any reason, including violations of these Terms.

Any obligations or liabilities incurred before termination shall survive termination.

SECTION 18 — GOVERNING LAW

These Terms shall be governed and interpreted under the laws of the United States and the Commonwealth of Pennsylvania, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved exclusively in the courts located in Pennsylvania.

SECTION 19 — CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to the website. Continued use of the Services after updates constitutes acceptance of the revised Terms.

SECTION 20 — CONTACT INFORMATION

GET A GRIP
Operated by KMCH Ecommerce LLC

Email: support@getagripsupps.com

For customer support or legal inquiries, please contact us using the email above.