Cancellation policy
Customers who enroll in a subscription or recurring purchase option through Get A Grip can manage their subscription at any time through their personalized customer portal.
After placing a subscription order, customers will receive an email containing access to their subscription management portal. Through this portal, customers can:
- Skip upcoming orders
- Reschedule deliveries
- Update payment or shipping information
- Pause subscriptions
- Cancel subscriptions at any time
To avoid being charged for the next recurring order, cancellations or changes must be made before the next billing date.
Once a recurring order has already been processed or shipped, it cannot be canceled or refunded under the subscription cancellation policy.
If you experience any issues accessing your subscription portal or need additional assistance, please contact our support team at:
Email: support@getagripsupps.com
Get A Grip reserves the right to cancel subscriptions or limit subscription purchases in cases involving fraudulent activity, abuse of discounts, or violations of our store policies.