Privacy policy


Last Updated: May 12, 2026

This Privacy Policy describes how KMCH Ecommerce LLC, doing business as GET A GRIP (“GET A GRIP,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit or use our website, purchase products, or interact with our services (the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, you should not use our Services.

If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs how your personal information is handled.

1. PERSONAL INFORMATION WE COLLECT

“Personal information” means information that identifies, relates to, or could reasonably be linked to you.

We may collect the following categories:

A. Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)
  • Account login credentials
  • Order history
  • Customer service communications

B. Automatically Collected Information

  • IP address
  • Device type and browser information
  • Operating system
  • Pages viewed and site interactions
  • Referral URLs
  • Cookies and similar tracking technologies

C. Information From Third Parties

We may receive information from:

  • Shopify and ecommerce infrastructure providers
  • Payment processors
  • Shipping and fulfillment partners
  • Advertising platforms (Meta, Google, TikTok, etc.)
  • Analytics providers
  • Marketing service providers

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

Order Fulfillment

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Handle returns, refunds, and exchanges
  • Manage customer accounts

Customer Experience

  • Provide customer support
  • Improve website functionality and performance
  • Personalize your shopping experience
  • Recommend products based on activity

Marketing & Advertising

  • Send promotional emails and SMS messages
  • Show targeted ads and retargeting campaigns
  • Promote new products, offers, and updates
  • Measure marketing effectiveness

Security & Legal Compliance

  • Detect and prevent fraud or abuse
  • Secure our website and systems
  • Comply with legal obligations
  • Enforce our Terms of Service

3. SMS & EMAIL MARKETING

By providing your contact information, you consent to receive recurring automated promotional and transactional messages from GET A GRIP.

These may include:

  • Order updates
  • Promotions and discounts
  • Product launches
  • Cart reminders

Opt-Out:

  • Email: click “unsubscribe” in any email
  • SMS: reply STOP to unsubscribe

Message and data rates may apply. Consent is not required to make a purchase.

4. HOW WE SHARE INFORMATION

We may share your personal information with trusted third parties to operate our business, including:

  • Shopify (ecommerce platform and infrastructure)
  • Payment processors
  • Shipping and logistics providers
  • Marketing and advertising platforms
  • Analytics providers
  • Customer support tools

We may also share information:

  • To comply with legal obligations
  • To prevent fraud or security risks
  • To enforce our policies
  • In connection with a business transaction (e.g., merger or sale)

We do not sell your personal information in exchange for money.

We may share limited data with advertising partners to improve and measure marketing effectiveness.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Personalize content and shopping experience
  • Deliver targeted advertising

This may include tools such as:

  • Google Analytics
  • Meta (Facebook) Pixel
  • TikTok Pixel
  • Shopify analytics tools

You can disable cookies in your browser settings, but some features may not function properly.

6. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide Services
  • Fulfill orders
  • Meet legal, tax, and accounting requirements
  • Resolve disputes
  • Enforce agreements

After this period, data is securely deleted or anonymized.

7. HOW WE PROTECT YOUR INFORMATION

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

  • Access your personal information
  • Request deletion of your data
  • Correct inaccurate information
  • Opt out of marketing communications
  • Request a copy of your data
  • Opt out of targeted advertising

To exercise these rights, contact us at:
support@getagripsupps.com

We may need to verify your identity before processing requests.

9. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it.

10. SUPPLEMENT DISCLAIMER

GET A GRIP products are dietary supplements intended to support hydration, wellness, and active lifestyles.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Statements on this website have not been evaluated by the U.S. Food and Drug Administration (FDA).

Individual results may vary.

Always consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

11. THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

12. INTERNATIONAL DATA TRANSFERS

Your information may be transferred and processed outside your country, including in the United States.

By using our Services, you consent to such transfers.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services means you accept the updated policy.

14. CONTACT INFORMATION

If you have questions about this Privacy Policy or your personal information, contact:

GET A GRIP
Operated by KMCH Ecommerce LLC
Email: support@getagripsupps.com